Privacy Policy

1. Who We Are

This Privacy Policy applies to Truegrade Lodi Asphalt Paving ("we," "us," or "our"), a local asphalt paving contractor based in Lodi, CA. Our website is located at www.lodiasphaltpaving.com. If you have questions about this policy, you can reach us at sales@lodiasphaltpaving.com.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.

Information You Provide

When you fill out our contact or estimate request form, we collect the name, phone number, email address, and project details you enter. We use this information only to respond to your inquiry and schedule your free estimate. We do not sell or share this information with third parties for marketing purposes.

Information Collected Automatically

Like most websites, our site may automatically collect certain technical information when you visit, such as your IP address, browser type, the pages you view, and how long you spend on each page. This information is collected through cookies and standard server logs. It helps us understand how visitors use the site so we can improve it. This data is not linked to your name or personal contact information.

3. Cookies

Our website uses cookies - small text files stored on your device - to help the site function correctly and to analyze site traffic. You can control cookie settings through your browser. Most browsers allow you to refuse cookies or delete them after the fact. If you disable cookies, some features of the site may not work as expected, but you will still be able to use the site and contact us.

We may use third-party analytics tools (such as Google Analytics) that set their own cookies to help us understand site usage. These tools collect information anonymously and report website trends without identifying individual visitors.

4. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and contact form submissions.
• Schedule on-site visits and consultations.
• Follow up on service inquiries you have initiated.
• Improve our website content and user experience.
• Comply with applicable legal obligations.

We do not use your information to send unsolicited marketing emails, and we do not sell, rent, or trade your personal information to any outside company.

5. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following limited circumstances:

• Service providers: We may share information with tools and platforms we use to operate our website and manage communications (such as our contact form provider). These vendors are contractually required to keep your information confidential and use it only to provide services to us.
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our business or others.

6. Data Retention

We retain contact and inquiry information for as long as it is needed to fulfill the purpose for which it was collected - typically for the duration of any project or business relationship and for a reasonable period afterward for record keeping. Analytics data collected automatically is generally retained in aggregated form and not linked to individual identities. If you would like us to delete your personal information, contact us at sales@lodiasphaltpaving.com and we will do so within a reasonable time, unless we are required to retain it by law.

7. Your Rights

Depending on where you are located, you may have certain rights regarding your personal information. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we have collected about you.
• Request that we delete your personal information.
• Opt out of the sale of your personal information (we do not sell personal information).
• Not be discriminated against for exercising these rights.

To exercise any of these rights, please contact us at sales@lodiasphaltpaving.com. We will respond to verified requests within the timeframe required by applicable law.

8. External Links

Our website may contain links to third-party websites - for example, links to industry resources or local government sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any website you visit through a link on our site.

9. Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will promptly delete it.

10. Security

We take reasonable technical and organizational measures to protect the information we collect from loss, misuse, and unauthorized access. However, no method of transmission over the internet is 100 percent secure. We cannot guarantee absolute security, but we are committed to handling your information responsibly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us About This Policy

If you have any questions about this Privacy Policy or how we handle your information, please contact us: